CLEAR, PREDICTABLE MANAGED IT PRICING
One monthly cost to manage, support and protect your business technology.
✅ Clearly defined services
✅ Predictable monthly costs
✅ Built for organizations with 10 to 100 employees
Microsoft 365 Business Premium Included
IT Support and Security Managed Together
One Clearly Defined Monthly Cost
MORE THAN A MICROSOFT 365 LICENCE
Your monthly service covers the work required to manage and protect your IT.
Microsoft 365 Business Premium provides the technology and security tools. Those tools still need to be configured, monitored, maintained and supported
NCDS CANADA Inc. takes responsibility for:
✅ Securing identities, email and devices
✅ Supporting employees when they need help
✅ Monitoring threats and installing updates
✅ Managing backups and recovery
✅ Coordinating vendors and planning improvements
The licence provides access to the technology. NCDS provides the ongoing management, protection and support required to use it effectively. We configure the services, secure user access, monitor the environment, maintain devices, support employees and respond when something goes wrong. This gives your business clear ownership of the technology instead of leaving important responsibilities unmanaged
MANAGED IT PRICING
Choose the level of management your business requires.
Our managed IT plans are priced per employee and start with a minimum of 10 users. The rates below provide a clear starting point for comparing services. Your final proposal will reflect the number of users, devices, locations and servers in your environment, along with any specialized applications or support requirements. Hardware, projects, cloud infrastructure and third-party services are quoted separately when required.
BUSINESS FOUNDATION
- Microsoft 365 Business Premium licence
- Microsoft 365 administration and security
- Managed endpoint and identity protection
- Computer monitoring and security updates
- Microsoft 365 cloud backup
- Email security and phishing protection
- Security awareness training
- Basic employee onboarding and offboarding
- Business-hours remote IT support
- One managed computer per employee
BUSINESS ADVANCED
- Everything included in Business Foundation
- Expanded business-hours remote IT support
- Full employee onboarding and offboarding
- Priority support during business hours
- Mobile device management
- Web and DNS security filtering
- Hardware and software inventory management
- Business network monitoring
- Monthly IT health summary
- Vendor Management And Support
BUSINESS ELITE
- Everything included in Business Advanced
- 30-minute initial response during business hours
- After-hours emergency support
- Monthly IT health report in plain language
- 12-month technology roadmap and budgeting
- Data loss prevention
- Quarterly security assessments
- Third-party single sign-on integration
- Dark web monitoring
- Standardized software
Prices shown are in Canadian dollars, per managed employee, per month, plus applicable taxes. This is our standard pricing model, and each managed employee price includes a Microsoft 365 Business Premium licence and the services listed in the selected plan.
Plans are designed for organizations with 10 or more employees, but pricing does not necessarily need to include every employee at the same service level. Depending on your environment, your proposal may include a combination of fully managed employees, licence-only users or a customized monthly service arrangement.
There are no separate onboarding fees. Your first invoice reflects the monthly pricing, licensing and any additional services agreed upon before work begins.
Every new managed-services agreement includes a 30-day satisfaction guarantee. If you decide during the first 30 days that the service is not right for your business, you will pay only the month-to-month licensing costs incurred. The managed-services portion will not be invoiced, and there are no onboarding or cancellation fees.
Additional computers, servers, onsite work, hardware, cloud infrastructure and project work are priced according to the agreed scope. Support coverage, response commitments and any services outside the selected plan are clearly defined in your proposal.
Contact NCDS CANADA Inc. for a clear quotation based on your actual environment. We will recommend an appropriate combination of managed services and licensing based on your employees, technology and support requirements.
CHOOSING THE RIGHT PLAN
Start with the level of support your business needs today.
Every business has different technology, risks and support requirements. We begin by reviewing your users, devices, locations, systems and current challenges. We will recommend the plan that provides the appropriate level of management and protection for your business. You do not need to purchase the highest service level to begin working with NCDS. As your business grows or your technology becomes more complex, your services can expand with it.
Not sure which plan is right for your business?
Tell us about your employees, technology and current challenges. We will help you understand which level of service fits your needs and provide a clear proposal based on your actual environment.
No pressure to choose the highest plan. The goal is to start with the right level of support, management and protection for your business today.