TRUSTED BY BUSINESSES SINCE 2010

Managed IT support and cybersecurity for Ottawa businesses.

NCDS CANADA Inc. manages, supports and protects the technology your business depends on. This includes Microsoft 365, employee computers, networks, servers and backups. Direct support from experienced professionals who know your environment. No call centres. No runaround.

START A CONVERSATION CALL 613-703-3133

Built for organizations with 10 - 100 employees

26 years of hands-on IT experience

Direct support with no call centres

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THE RISK BEHIND THE SCENES

Important IT work gets missed when no one clearly owns it.

Critical updates and security settings fall behind

Backups complete, but recovery is never tested

Former employees retain access they no longer need

Aging equipment is replaced only after it fails

Technology vendors pass responsibility back and forth

Good IT management starts with clear ownership.

WHAT WE MANAGE

One team to manage your business technology.

Cybersecurity

Protection for business identities, email, computers and company data, with continuous threat monitoring.

Microsoft 365

Licensing, migrations, security and ongoing management for Microsoft 365 and business email.

Backup and business continuity

Managed backups and recovery planning designed to keep your business operating when something goes wrong.

Networks and infrastructure

Monitoring and management for networks, Wi-Fi, firewalls, servers and cloud infrastructure.

Technology planning

Practical advice, budgeting, equipment planning and coordination with your technology vendors.

Employee IT support

Responsive assistance for employees, computers, applications and everyday technology issues.

CLEAR, PREDICTABLE PRICING

Managed IT pricing built around your business. No surprises.

Managed IT is not a one-size-fits-all package. Your monthly cost is based on the users, devices, locations, infrastructure, security and level of support NCDS is responsible for managing. Every proposal clearly defines the services, responsibilities and costs, so you know what is being managed and what to expect each month.

WHY CHOOSE NCDS

Experienced support without the layers of a large IT provider.

NCDS is intentionally a small, experienced IT company. Our clients receive direct access to senior-level technical experience without being passed through layers of account managers and call centres. With 26 years of hands-on experience across Microsoft environments, cybersecurity, networks, servers and business-critical systems, NCDS provides practical advice and clear responsibility for the technology it manages.

How it works

Getting started is straightforward.

1

Start with a conversation

Tell us what is working, what is causing problems and what you would like to improve. No obligation and no pressure.

2

Understand your environment

We review your users, devices, security, infrastructure and support requirements to identify gaps and priorities.

3

Receive a clear recommendation

You receive a practical proposal that defines the recommended services, responsibilities, priorities and costs.

Looking for a more dependable way to manage your IT?

Tell us what is working, what is causing problems and what you would like to improve. We will let you know whether NCDS is the right fit and recommend an appropriate next step.

No obligation. No pressure. Just a straightforward conversation about your business technology.