MANAGED IT SERVICES FOR OTTAWA BUSINESSES
One team to manage, support and protect your business technology.
NCDS CANADA Inc. manages the technology behind your business, including Microsoft 365, employee computers, cybersecurity, backups, networks, servers and ongoing user support.
START A CONVERSATION CALL 613-703-3133Complete Day-to-Day IT Management
Security and Support Managed Together
Built for Organizations With 10 to 100 Employees
DAY-TO-DAY IT SUPPORT
Keep your employees productive and your technology working.
Employees should not have to spend valuable time troubleshooting technology or chasing different vendors. NCDS CANADA Inc. handles everyday support, routine maintenance and recurring issues while keeping your systems monitored, updated and operating reliably.
24/7 monitoring of covered computers, servers and network devices
Managed operating system and security updates
Remote and onsite troubleshooting when required
Support from people familiar with your environment
Coordination with internet, software and hardware vendors
CYBERSECURITY, BACKUP AND RECOVERY
Layered protection for your people, systems and business data.
Cybersecurity requires more than installing antivirus. NCDS CANADA Inc. manages protection across employee identities, email, computers and company data while maintaining backup and recovery options for situations that cannot be prevented.
Managed endpoint and identity protection
Email security and phishing protection
Multi-factor authentication and access management
Microsoft 365 and business data backup and recovery
Security awareness training for employees
MICROSOFT 365 MANAGEMENT
The licence provides the tools. NCDS makes them work for your business
Microsoft 365 Business Premium provides access to productivity and security technology. NCDS CANADA Inc. handles the licensing, configuration, security, migration, administration and ongoing support required to use that technology effectively.
Microsoft 365 Business Premium licensing and administration
Secure migration of email, calendars, contacts and business data
Multi-factor authentication, Conditional Access and identity security
Teams, SharePoint and OneDrive configuration and support
Accounts, permissions and licensing
Ongoing employee support
NETWORKS, SERVERS AND INFRASTRUCTURE
Reliable infrastructure keeps your business connected and productive.
Your employees depend on networks, internet access, servers and cloud systems working together. NCDS CANADA Inc. monitors, maintains and supports the infrastructure behind your business while identifying performance, security and capacity issues before they become larger problems.
Business network and Wi-Fi configuration
Firewall and internet connection monitoring
Windows Server and cloud infrastructure management
24/7 monitoring and alerting for covered infrastructure
Coordination with internet and technology providers
Equipment lifecycle and capacity planning
EMPLOYEE LIFECYCLE AND DEVICE MANAGEMENT
The right access, equipment and support from day one.
Starting and departing employees create important technology and security responsibilities. NCDS CANADA Inc. coordinates accounts, devices, applications and permissions so employees can work effectively while access to company systems remains controlled.
Security policies and permission management
Computer and mobile device configuration
Standardized business software installation
New employee account and access setup
Secure employee offboarding and access removal
Equipment inventory and device lifecycle tracking
TECHNOLOGY PLANNING
Make technology decisions with a clear plan.
NCDS helps you plan technology improvements, manage equipment and coordinate outside providers. Recommendations are based on your business priorities, existing environment and budget, without pushing technology you do not need.
Technology roadmaps and improvement planning
Technology budgeting and cost planning
Business hardware procurement and configuration
Equipment inventory and replacement planning
Internet, software and technology vendor coordination
Practical advice before purchasing new technology
ONE TEAM. CLEAR RESPONSIBILITY.
Ready for a more dependable way to manage your IT?
IT support, cybersecurity, Microsoft 365, networks, backups, hardware and technology planning work better when one provider understands the complete environment. Tell us about your business and we will help you determine the right next step.
No obligation. No pressure. Just a straightforward conversation about your business technology.