Shipping Policy

NCDS CANADA Inc. strives to get your products to you as soon as possible. NCDS CANADA Inc. offers same day shipping on most “In Stock” items purchased before 3:00 PM Eastern Standard Time Monday to Friday excluding holidays. Any “In Stock” order placed that contains special instructions or order notes may be delayed and not applicable to same day shipping even if the order is placed before to 3:00 PM Eastern Standard Time.

“Backorder” products pages contain estimated shipping and delivery dates. These are only estimates; once an order is received for a “Backorder” product a firm date will be provided within 2 business days to the customer. The customer has the right to cancel the order at any time prior to the ship date without penalty. Please see our Order Cancellation Policy.

Additional shipping charges may apply or if delivery is to be made to remote areas; should this occur NCDS CANADA Inc. will contact the customer to confirm the new total. At this time the customer will have the right to accept or decline the additional shipping charges. Should the customer decline the additional shipping charges, the transaction will be cancelled and the customer will not incur any charges.

NCDS CANADA Inc. ships exclusively through UPS, FedEx, Loomis and Purolator; should a delivery be refused for any reason or a delivery is not possible due to circumstances outside the responsibility of NCDS CANADA Inc. and the courier a 75$ fee will be charged to the customer’s credit card.

If the customer’s order includes several items, it may ship separately and at different times. Items which ship from the same location are mostly grouped together. Our shipping confirmations will inform you how much of the customer’s order has shipped.

NCDS CANADA Inc. will not ship any items until the credit card information has been verified. While NCDS CANADA Inc. makes every effort to process and ship your order before 3:00 PM Eastern Standard Time. this is in no way a guarantee. NCDS CANADA Inc. is not responsible or liable for any damages that may result in the delay of the customer’s shipment.

NCDS CANADA Inc. ships to destinations within Canada only, sorry no international orders will be accepted or processed.

NCDS CANADA Inc. reserves the right to cancel a customer’s order at any time without reason. All shipping charges are non-refundable.