NCDS CANADA Inc. guarantees that the product (s) shipped is (are) in good condition and free from defects in material and workmanship for 10 days after receipt of the product. After this period, the items are often covered by a manufacturer's warranty and will vary depending on the product in question. Please visit the manufacturer's website for more details. All OEM processors have a warranty of seven (7) days after the invoice date. You have the right to the manufacturer's warranty against faulty goods. Most of the policies of our major manufacturers require you to contact them directly for assistance regarding their products. These manufacturers will repair or replace the product in accordance with their own policies. Contact the respective manufacturer for additional details. Any physical damage or modification of will void the product warranty. (Modification of a product is considered a permanent physical damage). Ncds.ca cannot honor the warranty on processors and motherboards that have pins damaged, cracked or burned chips or other physical damage.