Cancellation Policy

“Backorder” Orders placed on the NCDS CANADA Inc. website may be cancelled at any time prior to the product being shipped.

“In Stock” Orders placed on the NCDS CANADA Inc. website before 12:00 AM (Eastern Standard Time) may be cancelled at no cost to the customer by replying to the order confirmation email and appending “CANCEL” to the subject line.

“In Stock” Orders placed on the NCDS CANADA Inc. website after12:00 AM (Eastern Standard Time) may not be cancelled. Our systems are integrated with our warehouses and orders are processed immediately to expedite as fast as possible. A customer may attempt to cancel an order by replying to the order confirmation email and appending “CANCEL” to the subject line – however this is in no way is a guarantee that the order can be halted after 12:00 AM (Eastern Standard Time).

For more information please see our Shipping Policy.